Frequently Asked Questions
Everything you need to know about emergency food storage and preparedness.
What is the shelf life of Augason Farms products?
Most of our products have a shelf life of up to 25 years when stored in a cool, dry place between 55°F and 70°F. Specific shelf life varies by product type and packaging.
How should I store my food to ensure maximum longevity?
For optimal preservation, keep your food containers in a cool, dark, and dry environment. Avoid high humidity and direct sunlight, as these can degrade the nutritional value and taste over time.
Are your products non-GMO and gluten-free?
We offer a wide variety of non-GMO products. While many of our items are naturally gluten-free, we recommend checking the specific nutritional label on each product page for certified allergen information.
What is your shipping policy for bulk orders?
We ship across the contiguous United States. Due to the weight of bulk food storage, shipping rates are calculated at checkout based on weight and destination. Orders typically process within 2-5 business days.
Can I return food items if I change my mind?
Due to the nature of food products and safety regulations, we cannot accept returns on food items. However, if your order arrives damaged or contains errors, please contact our customer service within 30 days for a replacement.
How much water is needed to rehydrate the freeze-dried meals?
Each product includes specific preparation instructions on the label. Generally, our freeze-dried fruits and vegetables require a 1:1 ratio, while complete meals may vary based on the specific recipe.